Dear Guests,

Welcome to Tisza Balneum Hotel****. Thank you for choosing our hotel. We wish you a pleasant stay with us and would like to inform you about our available services.

If you have any questions, the reception is available in person 24 hours a day or you can call it from your hotel room at extension 500.


  • Bedding

    In the hotel rooms bedding will be replaced after three overnights. If you need a more frequent exchange at different intervals, please contact the reception.

  • Disabled room

    For people with disabilities disabed room is provided and equipped with disabled shower, handrail and seat.

  • Car-hire

    If you would like to hire a car, please contact our reception.

  • Baby cot

    The baby cot can be asked for at the reception for free of charge.

  • Bible

    You can find it in the drawers.

  • Smoking

    The hotel area is entirely non-smoking. Smoking is only allowed outside of the building. For further information please contact the Reception. In the case of smoking in a restricted area, the hotel is entitled to charge a 50,000 HUF fee to your account.

  • Wake-up call service

    Free wake-up calls can be requested. Please indicate your request at the reception.

  • Electricity

    To power on, please insert your room card into the slot next to the front door. Our hotel has the electrical voltage of 230 V / 50 Hz.

  • Bathrobes

    Bathrobes can be found in the room. It can be replaced if required. Upon departure, please leave it in the room.

  • Heating

    The temperature can be controlled with the thermostat located on the wall.

  • Medicines, bandages and thermometer

    Please indicate your request in person at the reception.

  • Pair of slippers

    The pairs of slippers can be taken from the reception free of charge.

  • Internet/IT services

    A wireless internet connection is available for our guests free of charge in the hotel rooms, apartments, lobby, restaurant and conference rooms.

  • Maintenance

    Please let the reception know if any of the equipment of the room needs maintenance.

  • Questionnaire

    Your opinion and comments formed during your stay at our hotel are important to us to help raise the standard of services. Please fill in the questionnaire found in the rooms and at the hotel reception desk. For those who provide their name and address in the questionnaires we have a 3-monthly prize draw of a 2-person, 2-night stay including half board in our hotel.

  • Bike hire

    If you would like to rent a bike, please contact our reception.

  • Late check-out

    Would you like to stay longer? It is possible subject to availability. Please contact our reception desk for details and fees that apply.

  • Check-out

    On the day of departure the room is available until 10 a.m. Late check-out is available depending on the current availability of the hotel. For details and charges that may apply, please contact the reception.

  • Timetable information

    Please call the reception.

  • Minibar

    You can find various soft drinks, alcoholic beverages and snacks in the minibar inside the cabinet.

  • Laundry services

    If you have your clothes delivered for cleaning on weekdays before 09:00, your clean clothes will be put in your room on the very same day. Please use the garbage bag. Please order our laundry service only for clothes that do not require any special treatment as the hotel does not accept responsibility for the resulting damage.

  • Daily cleaning

    It is provided between 6 a.m. and 9 p.m. In order to raise the standard of our services please evaluate the overall quality of the work done by the house- keeping staff at the proper part of the questionnaire placed in your hotel room.

  • Cold pack breakfast

    In case of early morning departure a packed breakfast is available on request. Please indicate your request until 8 p.m. on the day before departure at the reception.

  • Orders

    If you would like to order flowers, a cake or any other things, please inform the reception.

  • Drying rack

    Clothe drying racks are available in every room.

  • Safe

    You can find a laptop size safe with instructions in the closet. Central safe is avail- able free of charge at the reception. The hotel does not take any responsibility for valuables left in hotel rooms.

  • Room Service

    The room service is a 16-hour service, there is a list of meals and beverages that can be ordered up to your room. For ordering, please dial 513.

  • Taxi

    Please indicate your request at the reception.

  • Toiletries

    Toiletries, like toothbrush, toothpaste, razor, female health kit, cosmetic cloth, shower gel, liquid soap, earplugs are available free of charge. For further information, please contact our reception desk.

  • Towels

    Towels in the hotel rooms are changed every day on request. Otherwise bed linens and towels will be changed after three overnights by our collegues. Please contact the reception upon request.

  • Ironing

    Please let the reception know when you would like any of your clothes to be ironed, it is done in 1 hour. Please, ask for a laundry service which does not need special treatment as our hotel do not take any responsibilies when it is damaged.

  • Kettle

    It is available in every room free of charge.


  • Buying Gift Vouchers

    Gift vouchers are available in any amount of money on request. Vouchers are redeemable for all hotel services (room, restaurant, spa). For further information please contact the Reception.

  • Meetings

    Our hotel can organize conferences and events. For further information please contact the Reception.

  • Credit cards

    We accept Visa, MasterCard, Maestro and American Express and SZÉP Cards.

  • Indoor games

    The following indoor games are available free of charge: Billiards, chess, darts, table football, ping pong, giant jungle, Nintendo Wii, poker set, board games.

  • Shoe Shine service

    Shoe cleaning machines are available in the lobby next to the entrance.

  • Étkezési utalvány


  • Optional programs and excursions

    Adventure Island Tiszafüred, horseback riding, cross-country riding, carriage rides, boat trips, summer programs at the free beach, biking, hunting, fishing, water sports, arts and crafts programs, archery, amphibious tour, Lake Tisza Eco Center in Poroszló, animal park of the Puszta in Hortobágy.
    About further programs at the lake Tisza you can get more information at the Reception. Our collegues will help you organizing these programs.

  • Fax and photocopy

    The option of sending fax, black-and-white and coloured photocopying, print- ing, scanning and other office services are available. For details, inquire at the reception.

  • Conference rooms and equipments

    In the hotel 2 separable conference rooms are available for your meetings. Their floor space area amount 106 m2 and 192 m2, the inner height is 3,2 m.
    Technical equipments: projector, built-in and mobile projection screens + stands, podium, loudspeaker system + microphone, flipchart board.
    For further information please contact the Reception.

  • Pets

    Our hotel is dog friendly, your pets are welcome. Please read the our hotel’s Dog Etiquette leaflet, which can be found in your room.

  • Playhouse

    In the Mókaland Playhouse skill development and boardgames are available for the children. During the main season a trained animation staff will welcome your kids and keep them busy.

  • Playground

    The playground is outside the hotel.

  • Mini football ground

    There is a mini football ground on the are of the hotel that can be used by our guests.

  • Nordic Walking

    You can ask for Nordic Walking sticks at our reception free of charge.

  • Complaint

    With your complaints please contact the reception.

  • Spare-time organising

    Our colleagues are happy to help you by organising spare-time programs for individual guests and groups. For further informations please contact the Reception.

  • Sporting goods

    In our hotel you can rent bicycles, motorboats and canoes. Please contact the Reception for more information.

  • Map

    You can get your maps at the reception about Tiszafüred as well as the nearby areas.


Our Playhouse called “MóKaland” provides toys and games for all ages. Great attention has been paid to carefully choose the right quality toys and games. There is a wide variety of baby toys awaiting the smallest ones; while the larger ones can enjoy the puzzles, shuffleboards, board games and beading sets.

What we provide for a nice family holiday:

  • At the Hotel:

    • Baby-mummy corner at the SPA area
    • Baby-phone available at the reception
    • Billiards, darts, table football, ping pong, giant jenga, poker set, cards and board games
    • Bottle and baby food warmer available at the reception
    • Cartoon channels in the rooms
    • Family rooms with air-conditioner
    • In restrooms in the lobby: toilet constrictor, potty, changing table
    • Pushchairs equipped with parasol and mosquito net
    • Outdoor area for ball games, mobile
  • In the Room:

    • Anti-slip for bath / shower cabin
    • Baby bath tubs and stand if required
    • Child bath robes or ponchos for children under the age of 6 in a limited number.
    • Child-proof devices and plugs
    • Cot and baby bedding for children under the age of 4, if required, please contact our reception desk.
    • Changing sheets • Diaper trash
    • High chairs
    • Potty
    • Rooms with balcony are equipped with safety door locks
    • Side step for washbasin
    • Toilet constrictor
  • At our restaurant:

    • Baby food upon request
    • Bottle and baby food warmer
    • Buffet table for children
    • Child booster seats
    • Children’s cutlery
    • Children’s menu
    • High chairs
    • We provide baby and children toys, colour pencils and colouring books while you wait.
    • Playhouse near the restaurant
    • Pram-friendly access
    • Pulping and food heating upon request
  • In the wellness area:

    • Pools with a suitable temperature for babies and children
    • Indoor swimming pools
    • Water toys, baby swimming floats and arm floats upon request at the wellness reception
  • In MóKaland playhouse:

    • Baby- and educational toys in a separate room for the need of the smallest children (any time of the day)
    • Babysitting free of charge during the time of children’s programs
    • Child-proof devices and plugs
    • Creative arts and crafts, children’s programs according to the current program
    • Complete organisation of birthday parties
    • Programs for kids and families during the school holidays organized by our trained animation staff
    • Organisation and arrangement of birthday parties
    • Safe environment, large playing area to encourage children for motion


Some of the above equipments are available in limited quantity. Should you have any queries, please contact the reception.


Please let us introduce you to a few fire safety requirements:

  • The hotel premises can be used only in accordance with their purpose.
  • Combustible, flammable substances are forbidden to be brought in.
  • It is forbidden to use in-room heaters and electric cooking appliances.
  • The hotel is non-smoking.
  • It is prohibited to throw cigarette ash, matches or combustible waste into the trash bin.
  • In case of fire alarm take your personal valuables and ID card with you and leave the building following the map of escape routes placed on the inner side of the room door.
  • Before leaving please close the windows of the room.
  • Please always follow the instructions of the safety services of the hotel and the staff. If you notice fire or fire conditions, please inform the hotel reception.

Our hotel is safe and equipped to fight fire, but we would like to call your attention to the following points. In case of room fire:

  • Dial 500 to call reception, our staff will assist you.
  • Leave the room in the shortest possible way with your valuables.
  • A map of escape routes can be found on the inner side of the room door.
  • In case of fire the lift cannot be used.

We hope that you are spending your time as pleasant as possible in our hotel at the romantic bank of the Lake Tisza. We trust the we can welcome you back as our guest again.

Thank you for being our guest, You are always welcome to come back!