Information about the use of electronic surveillance system

Dear Guests!

We hereby inform you that Tisza Balneum Kft. located at 5350 Tiszafüred, Húszöles út 27., the Tisza Balneum Hotel **** operates an electronic surveillance system (surveillance camera system). The electronic surveillance systems of the hotel are operated by the staff of Tisza-Balneum Kft.

Please be informed that the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation, hereinafter “GDPR”), as well as Act CXII of 2011 on information self-determination and freedom of information. shall apply in connection with the rules of the recording, use and preservation of phonograms.

As detailed below, on the basis of expressed consent, and it is operated for the purpose of preventing, detecting the harm to human life, physical integrity, and to protect property, to prevent infringements and accidents, to detect offenders, and to prove infringements. Please note that after knowing this information, it is considered to be express consent if you enter the areas monitored by the cameras.

The legal basis for data management: Tisza-balneum Kft’s legitimate interest in achieving the above objectives [Article 6 (1) f.) GDPR]. Tisza-balneum Kft. has prepared an interest deliberating test on its legitimate interest, in which it concluded that the pursuit of a legitimate interest is proportionate to restriction of the interests of those concerned, provided that appropriate safeguards are in place and maintained.

The scope of the data processed: face and voice of the guests that are shown on the video and voice recordings as well as their other personal data.

The electronic surveillance system operates 24 hours a day, 7 days a week, and the recordings are stored in the server room for 30 days.

To protect the privacy of the personal information, the data stored on the server is protected by a personalized username and password to help determine which person and when accessed the data.

Persons authorized to view the actual pictures of the cameras are the employees of the Tisza-balneum Kft. Authorized persons to view the recordings of the cameras include the hotel manager, or the deputy manager, or in case they are not available, the all-time manager of the hotel.

Persons authorized to view the recordings of the surveillance and recording system of the Tisza-balneum Kft. can only do so in order to prove violations made against human life, physical integrity or property and to identify the perpetrator, or in case of other events or accidents involving human life or physical integrity.

Tisza-balneum Kft. records the viewings of the recordings, their reason, date and time, and the name of the person who viewed the recordings.

Transmission of the recordings is only possible in the case of procedures involving unlawful conduct or breach of obligation, towards the authorities, courts that process the case. The data transmitted may include recordings of the relevant information made by the camera system, as well as the names of the persons that may be on the recording.

Please note that those whose rights and legitimate interests are affected by the audio and video recordings, may apply for a copy of the recordings made of him/her by the electronic surveillance system and may also request the deletion of the recordings in accordance with the relevant legal provisions. In addition, whose rights or legitimate interests are affected by the video and audio recordings, after justifying the reason may request within 3 working days after the recording is made that the Tisza-balneum Kft. does not delete or destroy the recordings.

We also inform you that you may at any time request information about the handling of your personal data from the Tisza-balneum Kft. You may also request the correction or blocking of your personal information in accordance with the applicable legal provisions. In addition, you may object the handling of your personal information.
We inform you that in the event of the violations of your rights, you may file a lawsuit in accordance with the provisions and the applicable law, and you may initiate an investigation with the National Information Freedom Authority on the grounds that there has been a violation of the personal data or there is a direct danger of it.

Rooms with surveillance cameras (based on the number of cameras):

I. The first group of cameras

Cameras covering the area of the hotel’s parking lot and the exterior entrance area, the purpose of these cameras is to protect the vehicles parked in the parking lot.

The cameras target the following areas:

  • Main gate entrance (monitor 1)
  • Internal main road (monitor 2)
  • Back entrance parking lot (monitor 3)
  • Back parking lot (monitor 7)
  • Parking lot for staff (monitor 8)
  • Forest walkway (monitor 14)
  • Hotel entrance from the apartments (on 2/2 monitor)

II. The second group of cameras

Cameras monitoring the outdoor entrances of the hotel, and the areas that the guests can access. The purpose of the monitoring is to safeguard the assets, inventory and stocks of the hotel and of the guests that are taken into the hotel, and for this reason it is especially important to monitor the entrance, reception, and communal rooms of the hotel. Another purpose of the monitoring is to prevent accidents and to investigate the circumstances of such.

The cameras target the following areas:

  • Reception main entrance (monitor 4)
  • Reception desk (monitor 5)
  • Apartment houses (monitor 6)
  • Garden of the boiler room (monitor 9)
  • Back entrance (monitor 10)
  • Apartment houses (monitor 11)
  • Apartment houses (monitor 12)
  • Apartment houses (on monitor 13)
  • Apartment houses (on monitor 15)
  • Back corridor (monitor 16)
  • Lobby bar counter + Lobby (on monitor no. 2/1)
  • Restaurant counter (on monitor 2/8)
  • Restaurant guest area (on monitor 2/6)
  • Restaurant terrace (on monitor no. 2/7)
  • Grill terrace (on monitor no. 2/4)
  • Side entrance (on monitor 2/2)
  • SPA reception (on monitor 2/3)
  • Wellness outdoor area (swimming pool, sunbathing terrace, floating pool) (on monitor 2/5)

III. The third group of cameras

Cameras to monitor the areas which are closed from the guests. The purpose of the surveillance is primarily the protection of the property, assets and supplies of the hotel with special regard to the entrance, reception and common areas of the hotel. The purpose of the monitoring is also to prevent accidents and to discover the circumstances of these in common areas of the hotel.

Area closed from the guests:

  • Kitchen: 2 pcs (serving room on monitor no. 2/9
  • cold store on monitor mo. 2/10)
  • Farmyard (on monitor no. 2/11)
  • Economic corridor (on monitor no. 2/12)